Return Form

Download the product return form and mail it back to us along with your product at:

160 Oval Drive
Islandia, NY 11749


Product Out of Warranty:
All inoperative product requests that are pre-determined to be not under warranty should be addressed by clicking on: Proceed by following the necessary steps & instructions on the website to begin the process of resolving the claim. All shipping details will be provided within the website link. Please also note that a member of the PONDMASTER SERVICE team can be reached by phone at 518-793-8184.